Talamasca Gothic Shop
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Gothic Outlet by Talamasca

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Shipping & Returns

SHIPPING

Orders with a destination in Spain or Andorra are charged with 8€ shipping costs. Order over 199€ have no shipping cost in Spain or Andorra.
Shipping costs for the rest of territories are 20€. Orders over 299€ have no shipping costs.
Shipping is made by spanish postage service Correos (www.correos.es) or by Nacex (www.nacex.es) at Talamasca disposition. Orders are sent in 6 weeks maximum from payment.
Most orders are sent in time, but, sometimes, any delay may occur. Delayed shipping is notified in the order status page.
Talamasca will notify the customer about items in the order becoming unavailable or discontinued. The customer would choose to wait, change or cancel the item (Extra shipping may cause an extra fee in international orders).
If you\'ve received a shipping confirmation, perhaps the mailman has not find the address, or anyone in the delivery address, or an incident has happen. Contact us o Correos (www.correos.es)
Of you receive a defective or broken item send us a photo immediately. Talamasca will send a new one as soon as possible.
Orders not delivered by mistakes in the shipping address given by customer o not picked from the postage office will bring a new shipping costs fee to the customer. The order wouldn\'t be cancelleled at this time as the cancellation period expires throughout the freight.

CHANGES AND RETURNS

Items can be changed or returned in 7 days from delivery date. Shipping costs may be paid by customer except if there is a mistake from Talamasca. Cash on delivery shipping is not allowed for returns or changes. Talamasca will pay the shooing costs in case of mistake if customer send it with its official postage service. Parcels must be certified.
Items that are defectives must be reported to Talamasca in the 48 hours afters the item is received.
No cancelation is allowed after 7 days from payment.
When a customer cancels an order Talamasca wilier refund payment in a 30 days period as la indicates. Refund will be made with the same payment option (Except PayPal over 60 days refunding. International transfer rates will be paid by customer.
Make-up items can not be returned.
Returns without the original packaging will not be accepted.
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Copyright © 2013 Neko Midnite's SCP
Service offered by Neko Midnite's SCP - VAT nr: ESJ64328511
Violant d'Hongria, 73 local 3 (Warehouse)- 08028 Barcelona, Spain
Contact Phone: (+34)933392777 - Contact E-mail: orders@talamascagothicshop.com
Your IP Address is 54.235.20.17 


*For Spain and Andorra orders over 39€ - Worlwide orders over 199€